The Role of Sustainability in Water Industry Hiring

March 2, 2026
Lukas Vanterpool

Key takeaways: 

This article provides insights into how sustainability has become a part of workforce strategy and how candidates and hiring managers can effectively navigate this.  

This article covers: 

  • What sustainability really means in the water sector 
  • The sustainability challenges the industry is facing  
  • How sustainability is reshaping recruitment 
  • The critical soft skills needed in this industry 
  • How hiring managers can optimize their hiring processes 

The water industry is entering a critical decade. As populations grow, urbanization increases and climate change presents more constraints on water resources, sustainability has emerged as a defining pillar in the industry. Modern utilities are pivoting towards sustainable, circular and resilient systems rather than the traditional linear models where water usage followed a “take-use-dispose” pattern.  

Recent ‘scandals’ has caused intensified public scrutiny of the water industry, exposing environmental failures, financial controversies and crumbling infrastructure. This, coupled with increased regulations and reputational risk, sets sustainability as an answer to the industry’s prayers to its challenges.  

Sustainability is no longer just about environmental protection, nor is it separate from workforce strategy. Rather, it has become a holistic integration of protecting ecosystems and improving water resource efficiency, prioritizing cultural and social values as well as driving organizational change.   

A convergence of sustainability, tighter environmental regulations, climate-driven water scarcity and a move from traditional industry models to modern ones is reshaping what it means for water recruitment.  

What Does Sustainability Really Mean in the Water & Utilities Sector? 

Sustainability in the water industry has moved beyond carbon metrics. And towards long-term trust and system integrity. Utilities are evolving from merely ticking checkboxes that make them seem sustainable to including sustainability as their core operational mandate. They are focused on securing long-term clean water availability, ensuring infrastructure resilience and ecological balance without compromising resources for future generations.  

Here’s what sustainability really means in the sector: 

Environmental 

Green technology utilities are incorporating a circular economy approach where they use long-term, sustainable management of freshwater and treat wastewater as a resource rather than a waste product.  

For example, extracting nutrients like nitrogen and phosphorus and using them in fertilizers, generating biogas for energy waste, and reusing wastewater for agricultural or industrial purposes where applicable. 

Energy & infrastructure 

Water plants are generally the largest energy consumers for municipalities, accounting for 30%-40% of operational costs. Plants can optimize their energy consumption by improving their aeration systems, implementing advanced pumping and variable speed drivers (VSDs) to pump on demand. 

Being sustainable means being more energy-efficient so that plants operate with lower costs and greater stability.  

Operational 

Adapting to climate change by designing infrastructure to withstand extreme weather. This will help ensure the provision of water in these conditions. 

It also means being proactive with infrastructure management. Rather than fixing pipes only when they start leaking, shifting to predictive maintenance using smart technologies can reduce 20% of water loss. Infrastructure should also be managed holistically by bringing together multiple stakeholders to avoid downstream water shortages. 

Social and Governance 

Fostering positive social impacts means focusing on building and maintaining strong social governance. Your company should be accountable, transparent and operate with the best interests of society in mind.  

This will mitigate your risks and enhance your reputation as it provides fair treatment to employees and ensures you aim for environmental improvements as part of the broader Environmental, Social and Governance (ESG) framework.  

5 Key Sustainability Challenges the Water Industry is Facing 

Companies are now focusing on sustainable practices, but are facing challenges as they do. These challenges include: 

1. Aging infrastructure 

Water supplies are becoming increasingly stressed as populations grow and the demand for clean water rises. Although safe drinking water and essential wastewater services are a top priority, key maintenance of deteriorating pipes is deferred largely due to a shortage in utilities hiring and under-budgeting.  

2. High energy demands of treatment plants 

Water and wastewater treatment plants are energy-intensive, consuming 4% of global electricity consumption. And that may sound like a small number, but it’s equivalent to an entire year’s worth of sustainable energy generation for a large country! 

3. Regulatory complexity across states/regions 

With varying regulations across states and regions, the water industry faces a fractured landscape that complicates compliance, investment and adoption of newer technologies. This may also impact environmental compliance recruitment, as candidates may not be aware of regulations affecting different areas. 

4. Public distrust following pollution and discharge scandals 

Scandals of raw sewage being dumped into the Pacific Ocean in the US and in the UK’s waterways have caused outrage and attracted wall-to-wall media coverage. These kinds of scandals create distrust in the government and form a breeding ground for skepticism.  

They can hinder sustainability because they undermine collaboration, policy compliance and the collective action needed for environmental and social progress.  

5. Legacy operating models resistant to change 

The water industry is reliant on legacy systems, which are slow to accept changes. Reluctance to adopt new, sustainable and efficient operating systems results in a fragmented mix of old and new systems.  

Leveraging new technologies like nanofiltration and ion exchange, as DuPont does, can move the industry away from inefficient and high-waste practices. Studies also show that introducing new AI-based optimization alone can reduce energy consumption by 20-30%. 

The Impact of Scandals on Employer Brand & Talent Attraction 

Scandals can affect brands and exacerbate the effective water recruitment struggle. A significant portion of employees are retiring from energy and water jobs and having a negative public image or reputational damage can deter young and new talent from wanting to work in the industry.  

Younger generations are increasingly purpose-driven and are looking for jobs where their work is valued and leadership does not compromise sustainability and ethicality. Once a scandal hits and brands are accused of greenwashing because their environmental performance didn’t match their public brand, the trust they so eagerly built falls away. 

You then find interviewees for environmental roles in the water industry, focusing on what the company’s sustainable strategy is. They want to gauge the company’s long-term viability, ethical commitment and alignment with ESG criteria. These are indicators of how forward-thinking the company is and how resilient it is against future risks. 

Despite these challenges, there is still opportunity for the industry to avoid deepening the talent drought. For example, increasing transparency and promoting purpose can help engage youth and attract the right water sector ESG talent. 

How is Sustainability Reshaping Hiring in the Water and Wastewater industry? 

As companies are including more ESG factors in their recruitment strategies, they are actively seeking talent with specialized knowledge in sustainable practices.  

The industry is seeking more cross-functional sustainability responsibilities in its employees rather than having sustainability as a role on its own. This has led to new or evolving roles such as: 

  • Environmental compliance managers 
  • Sustainability leads 
  • Energy optimization specialists 
  • Data and reporting roles 

There is also a shift in employer brand and candidate expectations as companies try to attract new, young talent. You’ll find that water recruitment has become more purpose-driven as candidates are more environmentally conscious, wanting to fight climate change and secure water for future generations.  

Sustainability has also (rightfully so) put an emphasis on diversity and inclusion. Companies are facing an aging workforce and by being more inclusive, they can expand the talent pool to fill the growing skills gap.  

Who is being hired into Sustainability Focused Roles? 

If you’re looking for energy and water jobs or wastewater sustainability jobs, it’s important to know that companies in utilities hiring are looking for a mix of technical experts and strategic, cross-functional leaders who embed sustainability into their daily operations. 

There is a high demand for employees with specialized knowledge in lowering the carbon footprint of these energy-intensive plants. More “greening” roles are becoming increasingly needed for candidates in environmental science, engineering, regulatory compliance and data analytics backgrounds.  

Water sector ESG talent recruiters should also look for talent with human skills. This is highly important in the water sector as companies have been reluctant to modernize and implement new technologies. Having leaders who influence change is a big plus. 

Critical Soft Skills for Sustainability Talent 

Hiring managers and candidates both face challenges when it comes to utilities hiring. One of the main issues that makes the process inefficient is a lack of communication. Candidates who don’t reach out and simply wait for responses may miss opportunities to fill in context related to their CVs and why they may be the right fit. Statistics show that 64% of candidates ghosted potential employers in 2024 because of a lack of communication.  

And hiring managers who don’t make an effort to have exploratory conversations can overlook the right candidate because they didn’t match a checklist. 

This is why it’s crucial to have resilience and persistence to get a job in the water industry. Reach out to companies even if you haven’t heard back. Don’t wait passively. 

However, it’s important not to be pushy but rather know how to influence. This will help when you’re in the field because your ability to influence without authority will drive collaboration, foster trust and enable project success. 

And these are key elements to driving change in the water sector. You may face resistance and pushback from entrenched practices when navigating legacy systems, so having the skills to collaborate with other team members will take you far.  

Water is a finite, shared, life-sustaining source and not just a commercial commodity. Also, having sound ethical judgment and diplomatic, firm leadership will ensure that your decisions result in sustainable, equitable outcomes. 

Key Takeaways for Hiring Managers and HR Leaders 

A helpful guideline for ensuring the recruitment process runs smoothly is to remember these key points: 

1. Rethink job descriptions 

With the current skills gap in the water industry, job descriptions should aim to entice and encourage young and new candidates. This means highlighting purpose and sustainability and showing clear career advancement paths. 

2. Align sustainability values with company culture 

Sustainability is no longer separate from workforce strategy, but rather a part of it. Including it as part of your company culture will help attract talent that cares about environmental and social responsibility. It will also improve efficiency and build brand reputation and trust. 

3. Interview for ethics, adaptability, and long-term thinking 

This will build a resilient and sustainable workforce. Having employees with these traits means they can navigate future disruptions, mitigate risks, and maintain organizational trust, which will contribute to company growth over time. 

4. Support talent to mitigate retention risks 

A strategy that directly impacts an organization’s financial health, operational efficiency and workplace culture. You can ensure your employees feel supported by addressing their needs proactively and addressing toxic culture like poor management and lack of appreciation.  

The Role of Specialist Recruitment Partners 

specialist water and wastewater recruitment partner can integrate sustainability goals with real talent. They are your industry-expert advisors on navigating the market. 

With targeted sourcing, deep industry knowledge and efficient hiring processes, they know how to minimize regulatory and reputational risk when finding the right talent in this niche industry.  

Sustainability, Talent and the Future of Water Utilities 

In a sector that’s experiencing unprecedented, rapid transformation, only the organizations that understand that sustainability is inseparable from hiring strategy and get it right will win trust, talent and resilience. 

Want to learn more about how to secure your next career move or key hire? Contact us and we’ll guide you through. 

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About The Author

Lukas Vanterpool

I started The Sterling Choice with Gareth Whyatt back in August 2013. We’ve always remained true to ourselves and what it is we’re trying to achieve – A great company with great people and great results! This journey never stops, we are always finding ways to support our colleagues and make sure they leave every day feeling fulfilled.

Over the years I’ve always been asked “what’s your USP??, what makes you different from all the other agencies??”. That’s an easy one for me to answer – “Our culture makes our business and our people make our culture”
With deep recruitment expertise across multiple industries, our in-house team serves leading organisations internationally.
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